The Challenge
Before partnering with Weduc, Llanishen High School relied on fragmented, manual communication systems, which required staff to sync data manually. This approach brought several challenges:
- No automatic updates meant contact lists were often outdated.
- Manual syncing frequently failed, wasting time and causing frustration.
- Lack of delivery or engagement tracking meant the school had no insight into whether messages were reaching parents.
- The process added to staff workload, at odds with the school's commitment to high standards and robust pastoral support.
"Before ReachMoreParents our communications were very ad hoc… when you're in a comprehensive school, things change a lot - classes change, kids move. And because our previous system wasn’t automatic, it was very frustrating.”
“I didn’t have a lot of faith in the product… you’d run a sync and it would crash halfway through and apparently that was normal! As a technical person, that’s not ideal.”
“The process was hit and miss, and we were always looking to move.”
Tim Beaverstock, Assistant Head Teacher at Llanishen High School.
These inefficiencies severely hindered effective parent communication and engagement, creating barriers to the school's commitment to student wellbeing and community involvement.
The Solution
Llanishen High School turned to Weduc's
ReachMoreParents platform to address these challenges. The decision was driven by the platform's promise of streamlined communication and reduced administrative workload. Several features stood out:
- Automatic syncing with the school’s MIS, ensuring data accuracy without manual updates.
- Highly customisable user permissions, allowing precise control over what different staff can access and do.
- Integrated tools: a parent app, website calendar sync, mail merge, and a central hub for sharing documents and updates.
“I liked that Weduc seemed to really understand how schools work, more than other companies.”
The onboarding process and ongoing support reinforced the school’s decision.
“They were hands-on. Unlike some companies where you log a ticket and it disappears, the support team actually got stuck in.”
“My colleague is quite techie, and even he said these guys look really good. And I’m quite technical myself, so I liked speaking to someone who could talk through how things sync on the back end.”
The Results
The implementation of Weduc's ReachMoreParents platform resulted in significant improvements at Llanishen High School.
- Communication is faster, more reliable, and easier to manage.
- Staff workload has reduced, thanks to automatic syncing and time-saving templates.
- Parent engagement has improved, with many families actively using the app and calendar.
"Our staff say they find it really easy to use, especially for sending messages. It’s got lots of workload-reducing, time-saving features that really help staff."
The platform's automatic data syncing and templates have streamlined daily tasks, making it easier for staff to manage communications efficiently.
Parents now play a more active role, regularly checking the school calendar and hub, and even pointing out when something is missing.
“Parents do find it really useful, especially the calendar! We also use the hub to share useful documents, which parents have said they really like.”
With a student body of approximately 1,700, the impact of these improvements has been profound, enabling Llanishen High School to uphold its commitment to student wellbeing and community engagement effectively.
“As a technical person, I’ve found ReachMoreParents incredibly useful: it’s highly customisable, genuinely saves staff time, and makes communication with parents reliable and effortless. It really helps us get communication right."
By switching to ReachMoreParents, Llanishen High School transformed its parent communication from an unreliable, manual process into an efficient, integrated system that staff trust and parents value. With automatic syncing, customisable permissions and intuitive tools, the platform has saved time, reduced workload and strengthened engagement across the school community.
If you want to find out more about how ReachMoreParents can help your school, call us on 01509 221 349. Or send us a query here. You can also take a look at our web pages to see what we can do for primary, secondary, independent schools, and trusts.
