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How We Work

Our School Support Team has amassed a wealth of experience from helping hundreds of schools with their parent communications over many years. It’s just one more thing that sets us apart from other communications software providers. At ReachMoreParents, we don’t just leave you to it. If you’re looking for a true communications partner – we’re here to help.

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Looking for a true communications partner?

We're with you every step of the way

We understand that implementing a new system can seem daunting at first. That’s why our team do everything they can to lighten the load. With a dedicated Implementation Manager, you will be guided through the whole process with ease. 

ReachMoreParents is a company that will:

  • Proactively help you get the best from your software
  • Have time for and listen to you
  • Not view you as just 'a number'

With ReachMoreParents you can speak to a support team recruited from the education sector, who really understand the problems schools face.

Weduc offer a great product with a friendly service, easy 'onboarding', and a fabulous support team for staff and parents too! Ruth Farquhar, Office Manager, Black Combe Junior School

Our set-up process goes like this:

Our implementation team will audit your school’s data and create a roll-out plan that suits your schools needs and timescales. 
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Whole school training 

Choose from a wide range of training programmes to fit your school timetable and ensure a successful launch to parents, teachers and office staff alike. With access to the Weduc Knowledge Centre, you can keep up-to-date with new features, product enhancements and training materials. 

Set-up and go live

With a designated implementation manager, we will create and brand your new software environment to meet your requirements. We’ll be with you every step of the way to help build content ready for launch; provide you with communication tools to engage parents and encourage registration as well as templates and assets to support other communications, such as non-uniform day notices and event adverts. From there roll-out can be done in stages or all in one. Easy to use, online reports will keep you updated on how many people are using the system.

Post-implementation and beyond

Post-implementation you will be supported by our UK-based support team who from 08:30 to 17:00 via live chat, email, or telephone. Our support is unique in that we offer support to parents too, meaning valuable staff time isn't being taken up dealing with parent queries, we’ll handle them all for you!
“The onboarding team at Weduc were exceptional with their support during the transition process. There were limitless opportunities for online video calls and tutorials, as well as email and phone call support. To this day our account manager is still very swift to respond to email queries and any issues or training needs are usually addressed and rectified by the end of the day.” Liz Bruce, Trust Lead Office Manager (Primaries), Swale Academies Trust

Start reaching more parents today