The Challenge
Before adopting the ReachMoreParents platform, Westlands Primary School faced significant hurdles in their communication strategy. The school's existing methods were inefficient and time-consuming, leading to inadequate parent engagement and placing a heavy burden on administrative staff. The need for a more effective and streamlined communication system was clear.
Liz Bruce, Lead Office Manager at Swale Academy Trust explained that one of the biggest problems before using ReachMoreParents was the amount of time (and paper) that was taken up creating letters for trips, payments, clubs and parents' evenings: all for them never to be read and to remain crumpled at the bottom of book bags.
The Solution
In search of a solution, Westlands Primary School turned to Weduc's ReachMoreParents platform. The decision process involved evaluating various communication tools, but ReachMoreParents stood out for its ease of use and comprehensive features.
"We went back out to the market and commissioned ReachMoreParents in 2018 and the impact was instant." Liz Bruce, Lead Office Manager at Swale Academy Trust
The platform was quickly adopted by the school's administration, teachers, and parents, revolutionising their communication practices.
The Results
The impact of the ReachMoreParents platform was immediate and profound. Parent engagement soared to 100%, ensuring that no important information was missed, and feedback from parents and teachers has been overwhelmingly positive. Additionally, the school saved thousands of hours in administrative work, significantly reducing the workload for staff.
'We wanted a simple system where our communications became unmissable, and we got it!'
Some of the school’s favourite features include the newsfeed feature, the three-in-one posting facility and the CRV merge option.
The newsfeed feature, which filters information by year group, prompts parents to look at the app when notifications alert them. Parents readily engage with the app as they know the information they have been sent, will be relevant to their child. Meaning the school can be confident information is being received and read.
The three-in-one posting option to different social channels was also really liked. It saved duplication and time, removing the need for repeat copying and pasting.
The successful implementation of ReachMoreParents has set a new standard for parent-school communication at Westlands Primary School.
