The Challenge
Lady Jane Grey Academy faced several significant communication challenges. The school's traditional paper-based communication methods resulted in poor parental engagement, with many responses being slow and occasionally lost. Compliance issues also arose from inconsistent communication, creating further complications. Additionally, the administrative team was overwhelmed with the burden of managing these inefficient processes, leading to a pressing need for a streamlined and modern communication solution.
The Solution
In search of an efficient communication solution, Lady Jane Grey Academy discovered Weduc’s ReachMoreParents platform. The decision process involved evaluating various options, but Weduc's reputation for enhancing parental engagement and reducing administrative burdens stood out. 'We were blown away by ReachMoreParents as soon as we started using it!' The platform provided the academy with a custom-branded app and an integrated website, allowing all communications to be centralised in one place.
"We were impressed with ReachMoreParents as soon as we started using it. The portal offered a way for us to communicate everything in one place, from non-school uniform days to exam reminders, to away days to charity events. Plus, as a cashless school, we needed a way for parents to pay for things, which the app seamlessly provided. It was a straightforward and easy-to-use one-stop-shop solution for us to reach parents and vice versa." Sam Boulter, the School Business Manager
This transformation allowed the school to efficiently communicate with parents and significantly reduce the administrative workload.
The Results
The implementation of Weduc’s ReachMoreParents solutions brought about immediate and impressive results for Lady Jane Grey Academy. The school saw a dramatic increase in parental engagement, achieving a remarkable 98% of parents engaged and using the app within just a few months. The impact on administrative tasks was equally profound, with an 85-90% reduction in back-office tasks.
"Internally the impact was phenomenal and instant. Parents could find out the information they needed easily, which meant they did not need to phone the office for clarification and could respond quickly and easily, even for multiple siblings."
All know good communication is always two-way and the solution offers a convenient and efficient way for parents to stay in touch with the school too.
"It helps our parents massively; they can send a message at 2 am when their child is poorly meaning if they manage to sleep at 8:30 am, they do not have to ring to tell us they will not be in."
Additionally, the push notification view rate reached an impressive 70% of parents, further demonstrating the effectiveness of the new communication system. In addition, the newsfeed option linking to Twitter and Facebook cuts posting for social media purposes down to one click, with one post able to be shared across a wide range of platforms quickly.
If you want to find out more about how ReachMoreParents can help your school, call us on 01509 221 349. Or book an online chat here or send us a query here. You can also take a look at our web pages to see what we can do for primary, secondary, independent schools, and trusts.
