We're here to support you
Help for our customers
If you are one of our customers (i.e. you work in a school/college etc) you can find information here about some of the most common queries our customers raise.
If you would like to get in touch with our support team you can contact us via:
Telephone: 01509 221349
Or form submission below.
Getting in touch
Contact our school support team
Please fill in your details below and a member of the team will be in touch with you shortly.
Frequently Asked Questions
A parent or student has forgotten their password. What should we do?
They can reset their password themselves from the app login page, or by going to https://app.weduc.co.uk/ and clicking on the link for forgotten password.
Their password reset will come by email so tell them to check their junk/spam mail folders.
How can I access useful training and resources for using Weduc?
We have shared lots of useful resources in the Reach More Parents Knowledge Centre. This is an entity within Reach More Parents but separate to your school.
You can access it within the Reach More Parents portal by clicking on your school name in the top left-hand corner of the screen and choosing 'Reach More Parents Knowledge Centre' from the drop down menu.
Alongside the Knowledge Centre, we also have
If you do not have this option please contact support so they can add you (and any of your colleagues) to the Knowledge Centre.