The Challenge
Before adopting a modern communication platform, St Botolph's Church of England Primary School relied on traditional paper letters and parent text messages. While these methods were fairly effective at the time, they presented challenges: paper communications were slow, resource-intensive, and not always the most efficient way to keep parents informed, especially in urgent situations. Additionally, the school struggled to ensure that messages were received by the right parents, resulting in missed communications and reduced engagement.
The Solution
After seeing a demonstration on site, the school decided to implement ReachMoreParents by Weduc. The setup was straightforward, and the onboarding process was very supportive, helping staff get comfortable with the new system quickly. Key features that made an immediate impact included:
- Targeted parent messaging, enabling staff to communicate directly with relevant groups.
- The ability to share non-urgent information via Notices.
- Easy access for parents to term dates, school menus and other key documents in the Hub.
- New tools for managing parent events and evening bookings, which the school hopes will simplify processes in the future.
Staff have found the system very easy to use on a day-to-day basis, and parents are now regularly engaged through the app.
"ReachMoreParents is an excellent product with a super easy setup, friendly service, with a great support team that’s always there for both staff and parents. The online chat is always great at resolving issues quickly." Jane Small, Office Manager
The Results
The new communication system transformed the way the school connects with families. St Botolph's Church of England Primary School experienced a dramatic drop in paper usage, and the platform's targeted messaging feature ensured that relevant information reached the right parents promptly, significantly improving engagement.
- Speed: Messages, including urgent alerts, can now be sent within seconds, a significant improvement over paper letters.
- Responsiveness: During a winter boiler breakdown that forced an unexpected school closure, staff needed to quickly alert parents. Thanks to ReachMoreParents, an urgent message was sent out immediately, and by 9.45–10 am, all children had been safely collected.
- Efficiency & sustainability: The school has seen a dramatic drop in paper usage, supporting a commitment to a greener approach.
- Parent engagement: Parents have become fully engaged with school communications, enhancing their involvement in school life and helping the school maintain closer communication.
"At St Botolph’s, communication isn’t just about sending messages, it’s about keeping families connected, informed, and reassured. With ReachMoreParents, the school has made day-to-day communication quicker, clearer, and more effective for everyone."
This case study underscores the benefits of modernising communication methods with innovative solutions like ReachMoreParents.
