The Challenge
Before partnering with Weduc, Ocker Hill Academy struggled with inefficient parental communication methods relying heavily on printed letters alongside another digital platform. Unfortunately, this approach wasn’t proving effective: many parents struggled to retain information sent home, which impacted attendance at events and timely responses to school updates. This led to a communication gap that affected parental engagement and, consequently, the overall school experience and as Rachel Smith, Admin and Resources Manager at Ocker Hill Academy explains "clear and efficient communication is key to the running of a good school."
The Solution
After reviewing a couple of different systems, the team at Ocker Hill Academy chose ReachMoreParents as their communication solution. “It was our favourite of the couple we had demonstrated,” Rachel adds.
The setup process was straightforward, and the customer support experience was described as “very easy.” Day-to-day, staff found the platform intuitive and particularly valued the Messages and Newsfeed features, which allowed them to share updates quickly and monitor which parents had read them. “Being able to see who has read the messages is great,” Rachel adds.
The staff found the platform very easy to use, particularly valuing the Messages feature and the internal Newsfeed within the ReachMoreParents app. Combined with the school’s active social media channels, the internal newsfeed allows for rich, multimedia updates - photos, videos, and announcements - that engage parents through multiple channels and formats, helping information stick better and encouraging ongoing involvement.
The Results
Since implementing ReachMoreParents, Ocker Hill Academy has built a strong, multi-channel communication strategy that keeps parents informed and engaged. There has been no negative feedback from parents, and the system has been especially useful during urgent situations, such as last-minute club cancellations, when it’s crucial to confirm who has seen the message.
For Ocker Hill Academy, improving communication wasn’t just about technology - it was about strengthening the connection between school and families to help every pupil aim higher.
Ready to transform your school’s parent communication like Ocker Hill Academy?
Discover how ReachMoreParents can help you engage families, improve attendance, and simplify your day-to-day communications.
